Not at all. Keystone’s Fireplace & Stove is another division of Anderson’s Chimney Sweeps. Anderson’s had always been selling and installing fireplaces, inserts and stoves but they never had the space for an actual showroom. Purchasing the old Fireplace Gardens showroom location was the perfect next step allowing us the opportunity to offer another level of customer service to our clients. The reason we went with another name, well... we just really liked the name Keystone’s Fireplace & Stove.

Weather it is through Anderson’s or Keystone’s; you will always get the excellent customer service and attention to detail that Anderson’s Chimney has built its reputation on.

An insert is a steel or iron insulated box that is inserted into an existing fireplace. Inserts are designed to trap the heat and in turn increase efficiency. They are much more efficient than a traditional fireplace.

TV’s can be mounted above most fireplaces as long as you follow the specific clearances to combustibles guidelines in the manual for your specific fireplace and hearth appliance.

Fireplaces with intake and exhaust venting are considered direct vent fireplaces. You don’t necessarily have to have a chimney to vent these appliances. If you do not have a pre-existing fireplace, a direct vent fireplace is the category you should be looking at.

Make sure you put fresh, brand name batteries in both the remote and the receiver (the small black box). IF that doesn’t work, sometimes when the unit sits for a while, the gas may drain back to where it enters the home. Hold the pilot button in for a bit to allow time for it to work its way back through the line.

Your pellet stove requires routine homeowner cleaning at least once a week if you are burning on a regular basis. Each pellet stove manual has information about what is needed cleaning wise and when it should be done. Once a year, at the end of the burn season you should have a detailed, in depth cleaning and servicing done by a professional. When we do these cleanings we take apart the unit and clean behind the baffles, the venting pipe, blowers and so much more.

We recommend an annual inspection of your hearth appliance as well as the chimney (venting) to ensure your appliance and venting are in good condition and functioning properly.