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We recently purchased our wood pellet stove from Keystone’s Fireplace and Stove and had it installed with its partner company, Anderson’s Chimney and Masonry. I visited Keystone’s Fireplace and Stove store on the Carlisle Pike and had a great customer experience with Maddy. She showed me two particular models that we were debating between. She was friendly and knowledgeable especially important when I (the customer) knew very little about pellet stoves. We had it efficiently installed in a half day (our fireplace was already set-up for a pellet stove
insert), and we are waiting for the cold weather to kick in to enjoy it. Maddy is soon making a visit to our home to do a in-home heat consultation and review the pellet stove basics/cleaning, etc. Thank you Keystone Fireplace and Stove for the excellent service!